FAQ
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If the need arises to cancel your purchased curriculum, rest assured that we are here to assist you. Please find the cancellation request form . Kindly fill it out and submit it to us. Our dedicated team will promptly review your request and notify you of the result. If your request is approved, timely action will be required, so please watch for notifications regarding your request. To find out more about the Refund Policy, please check .
: Fill out and submit the refund request form.
Refunds are typically processed within 30 days after the curriculum is canceled from your dashboard. If you have not received your refund after this period, please contact us on for assistance.
For any questions or assistance related to refunds, please contact us on .
Considering deleting your account? If you have any questions or have feedback for us, please feel free to contact our . Please note that once you delete your account, your information will be fully deleted, meaning you won’t be able to reactivate your account. If you have purchased curriculums, you will no longer have access to them. To proceed to delete your account, please navigate to My Page and click the Option icon on the right top of the profile section. Select Edit from the menu and scroll down to click “Delete account.” You’ll then be asked to confirm upon deleting your account and follow the instructions.”
If you have platforms other than Udemy that you wish to see included in the import feature, please share them on the channel on Discord. We will consider adding more platform options based on your requests.
As of now, AnyCampus offers 13 categories and subcategories tied to them as listed. We encourage you to choose from the list of categories as much as possible. If your curriculum doesn’t fit into any of the categories listed, please let us know on the channel on Discord. We would love to take it into consideration and add categories based on the most requested topics.
You won’t be able to delete the curriculum that has already been accessed by learners. We promise learners permanent access to their purchases. Instead, we offer the option to set it to private mode, preventing new purchases and listing on our platform. Although our product doesn’t have a feature yet, feel free to reach out to us via channel on Discord to inquire about private mode. Our team will be happy to assist you.
You can unpublish your curriculum to remove it from displaying on our platform and prevent new purchases. However, our product doesn’t have this feature yet. We are actively working to implement it. In the meantime, please reach out to us via the channel on Discord, and our team will be happy to assist you.
When you unpublish your curriculum, you will still have the option to republish it later. To do so, please contact us on channel on Discord. If you delete your curriculum, the data associated with the curriculum will be permanently removed and cannot be undone.